Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry.

Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation.

We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences.

So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.

Latest Episodes

Breaking Down The Future Of The Franchise Vacation Rental Business Models (With Michelle Marquis & Jessica Singer)

In this episode, we're joined by industry legend Michelle Marquis and Jessica Singer to talk all things franchise, growth, brand awareness, the future of the industry ...

Exiting Digital Marketing To Go All-In On Vacation Rental Growth (With Mike Sebastian)

In this episode, we're joined by Mike Sebastian who tells us his story on selling his digital marketing agency, investing into Vacation Rentals, moving to better serve...

Paving Your Unique Path To Vacation Rental Management Growth (With Ginger Harrelson & Hunter Harrelson)

In this episode, we're thrilled to have both Ginger Harrelson & Hunter Harrelson to about their unique path to success in Alabama, regulations, OTAs vs "the little guy...

Building Features That Make A Difference For Vacation Rental Managers & Hosts (With Pierre-Camille Hamana)

In this episode, we're thrilled to be joined again by Pierre-Camille Hamana of Hospitable to talk about product features, new pricing tools, building for Vacation Rent...

The Legacy Of A Local Business Built With Family Values (With Jonathan Fonvielle)

In this episode, we chat with Jonathan Fonvielle from Atlantic Vacation Homes on growth, marketing, brand, a long company and local history and a lot more.Enjoy!⭐️ Lin...

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