Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry.
Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation.
We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences.
So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.
Latest Episodes
A Display Of What Top-Notch Hospitality Looks Like (With Rose Tipka)
In this episode, we're joined by Rose Tipka from Your Family's Place on guest, finding a unique market, building, "secret boxes" and more...Enjoy!⭐️ Links & Show Notes...
Finding The Functional Layer Of AI Tooling For Vacation Rental Growth (With Braeden Flaherty)
In this episode, we're joined by Braeden Flaherty of Aidaptive (again!) to talk all things AI, tooling, what's functional today, growth with tools, conversion rates, "...
Looking For Growth In Unique Places (With Landon Schlabach)
In this episode, we're joined by Landon Schlabach of BNB Breeze to chat growth, acquiring investors and inventory, taking care of guests, ops and a LOT more... Enjoy!⭐...
What Can We Learn From An "Ignored" Industry In Lodging? (With Nathan St Cyr)
In this episode, we're joined by Nathan St Cyr of Howzit Hostels to chat all things hostels, travel, the cost of travel, hospitality and a LOT more...Enjoy!⭐️ Links & ...
How Does Marketing Build Success In The Top Vacation Rental Companies? (With Amber Carpenter)
In this episode, we're joined by Amber Carpenter of VTrips to talk all things marketing, CXO, revenue, conversions, merchandising properties and a LOT more. Enjoy!⭐️ L...