The Art of Hospitality is the podcast for vacation rental professionals who want to think differently about what they're building.
Each week, Conrad O'Connell and Adam Norko dig into the ideas, strategies, and conversations shaping the vacation rental industry — from AI and operations to guest experience and growth.
Less fluff. More depth. Always practical.
Latest Episodes
Can AI Actually Deliver Better Hospitality? The Future of Vacation Rental Operations (With Cole Rubin)
In this episode, we interview Cole Rubin, co-founder and CEO of Conduit, to talk all things AI agents, guest communication, automation, hospitality tech, and what the ...
How Do You Scale Hospitality Without Losing What Makes It Special? (With Rachel Alday)
In this episode, we interview Rachel Alday of Abode Luxury Rentals to talk all things luxury vacation rentals, scaling with standards, hospitality and leadership, priv...
Are Experiences Changing the Way Guests Book Travel? (With Seth Borko)
In this episode, we interview Seth Borko of Skift Research to talk all things travel trends, the experience economy, vacation rentals, guest behavior, local experience...
From 6 Units to 430: The Unexpected Journey of Building Sojourn (With Dunniela Kaufman)
In this episode, we interview Dunniela Kaufman of Sojourn to talk all things building a hospitality brand, growing from 6 to 430 vacation rental units, short-term vs. ...
Why Niche Brands Are the Future of Vacation Rentals (With Bob Milne)
In this episode, Bob Milne discusses the lessons learned from scaling one of the industry's largest vacation rental companies, why niche hospitality brands are on the ...