The Art of Hospitality is the podcast for vacation rental professionals who want to think differently about what they're building.
Each week, Conrad O'Connell and Adam Norko dig into the ideas, strategies, and conversations shaping the vacation rental industry — from AI and operations to guest experience and growth.
Less fluff. More depth. Always practical.
Latest Episodes
The Art Of Hospitality Meets The Art Of Storytelling (With Neely Khan and Rachel Alday)
We're thrilled to be joined today by Neely Khan and Rachel Alday to talk all things storytelling, marketing to luxury, being chosen vs being found, AI / LLM discoverab...
Everything Is Changing And It Brought This Exec Out Of Retirement (With John Suzuki)
We're thrilled to welcome John Suzuki - industry LEGEND - to the podcast to talk all things AI, the future, retirement (and then un-retirement), platforms, young profe...
Operator Series: So, What's Up With Fairly? (With CJ Johnson)
Welcome to the AoH Operator Series! We're excited to peel back the layers on the smartest minds in short term rentals / vacation rentals who are in the weeds leading t...
The Future Of What Vacation Rental Management Leadership Looks Like Is Here (With Jack Zoppa)
We're joined by wunderkid Jack Zoppa to talk all things growth, AI, agents as tools to help your team, scaling to hundreds of units in his 20s, the future and a LOT mo...
Operator Series: Learning Business Models And Growth The Right Way (With Doug Truitt)
Welcome to the AoH Operator Series! We're excited to peel back the layers on the smartest minds in short term rentals / vacation rentals who are in the weeds leading t...